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Terms of Service

Last updated: 2026-05-19

These Terms ("Terms") govern your use of Stocketto, an inventory management service operated by Caddy Classics LLC ("we," "us," "our") at stocketto.com and related subdomains (the "Service"). By creating an account or using the Service, you agree to these Terms.

If you are accepting on behalf of a company, you represent that you have authority to bind that company to these Terms, and "you" in this document means both you personally and the company.

Your account

You are responsible for keeping your login credentials secure and for activity that happens under your account. If you suspect unauthorized access, change your password immediately at stocketto.com/change-password and email hello@stocketto.com.

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use the Service.

One person, one login. Do not share your credentials. Add teammates to your workspace via the Team page — each person gets their own account, role, and audit trail.

Free trial

New workspaces receive a 30-day free trial with no credit card required. At the end of the trial:

  • If you have added a payment method, your subscription begins automatically on the plan you selected
  • If you have not, your workspace becomes read-only until you add a payment method or cancel — we never delete trial data without notice

Subscriptions and billing

Plans. Subscriptions are billed monthly or annually depending on the plan you choose. Annual plans bill upfront for the year and include a discount over monthly billing.

Payment processor. All payments are processed by Stripe. You authorize us to charge the payment method on file at the start of each billing cycle.

Failed payments. If a charge fails, we retry over a few days and email the account owner. If the charge still fails, your workspace becomes read-only — you can still view, export, and read your data — until billing is resolved.

Cancellation. You can cancel any time from the Billing page. Cancellation takes effect at the end of the current billing period. We do not pro-rate refunds for unused time. After cancellation your data remains exportable for 30 days, then we delete it.

Refunds. We do not issue refunds for partial-period use. If there is a clear billing error, or the Service was materially unavailable for an extended period, email hello@stocketto.com and we will make it right.

Plan changes. Upgrading takes effect immediately and we prorate the difference. Downgrading takes effect at the next billing cycle.

Taxes. Prices shown are exclusive of applicable taxes. We collect sales tax or VAT where we are required to.

Acceptable use

You may not:

  • Use the Service to violate any applicable law in your jurisdiction
  • Reverse engineer, decompile, or attempt to circumvent rate limits or security controls
  • Resell access to the Service without a separate written agreement with us
  • Use the Service to send unsolicited messages to other users or third parties
  • Upload malware, or content that infringes someone else's intellectual property or privacy
  • Probe, scan, or test the security of the Service except as part of a coordinated disclosure (see Security disclosure below)
  • Use the Service in a way that materially impairs its performance for other customers

We may suspend or terminate accounts that violate these rules. For serious abuse we reserve the right to act first and explain afterward.

Your data is yours

You own the inventory and business data you put into the Service. We do not claim any rights to it. We use it only to operate the Service for you.

You grant us a limited, non-exclusive, worldwide license to host, process, transmit, and display your data solely so we can deliver the features you signed up for. This license ends when you delete your data.

We do not sell, rent, license, or share your data with third parties outside the subprocessors needed to operate the Service. We do not use your data to train AI models. The full list of who touches your data, and what they do with it, is in the Privacy Policy.

Our intellectual property

The Service software, design, brand name, logo, and documentation belong to us. You may not copy, mirror, rebrand, or redistribute the Service. You may take screenshots for legitimate business use — internal documentation, support tickets, training your team.

Service availability

We aim to keep the Service running, but we do not promise 100% uptime. Scheduled maintenance, third-party outages, and the occasional bug happen. We do our best to minimize disruption and communicate when something goes wrong.

For material outages we publish updates at the address shown on our status page (when published). For now: if it appears broken, email us.

Termination

You can leave any time by canceling your subscription and deleting your workspace from the Billing page.

We can terminate your account for material violations of these Terms. For non-violation closures — for example if we discontinue the Service or shut down a major feature you depend on — we will give at least 30 days' notice and let you export your data before access ends.

Disclaimer of warranties

The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties — express, implied, or statutory — including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free, that it will meet every need you have, or that it will be uninterrupted.

Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) USD $100.

We are not liable for indirect, consequential, special, or incidental damages — including lost profits, business interruption, lost data, or loss of goodwill — even if we were advised of the possibility.

This is not us being mean. It is a standard SaaS limitation that lets us offer the Service at the price we do.

Indemnification

If your use of the Service causes us to face a third-party claim — for example, a customer of yours sues us because of how you used the Service, or content you uploaded infringed someone's rights — you agree to defend, indemnify, and hold us harmless from reasonable costs and any settlement, except where caused by our own gross negligence or willful misconduct.

Governing law

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict-of-law rules. Any dispute that is not resolved informally goes to the state or federal courts located in Utah County, Utah, and you consent to personal jurisdiction there.

Security disclosure

Found a security issue? Email security@stocketto.com (or hello@stocketto.com if you have not received a routing email yet) before publishing. We respond within 5 business days, work with you on a fix, and credit you publicly if you would like.

Changes to these Terms

We will update this page and email account owners about material changes at least 14 days before they take effect. If you keep using the Service after the change takes effect, you are agreeing to the new Terms. If you don't agree, cancel your subscription and we will delete your data per the Cancellation section above.

Entire agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

Contact

Questions about these Terms: hello@stocketto.com.